Return Policy
We want our customers to have a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Return Policy Window
Customers may request a return within 7 days of receiving their order.
Return Eligibility
To be eligible for a return:
- The product must be unused, unworn, and in its original condition.
- All original packaging, tags, and accessories must be included.
- Proof of purchase (order number or receipt) is required.
Items that are damaged due to misuse, or returned after the 7-day window, will not be accepted.
Return Cost
A flat return shipping fee of PKR 300 will be charged. This amount will be deducted from your refund or must be paid at the time of return, depending on the return method.
Refund Process
Once we receive and inspect the returned item:
- Approved refunds will be processed within 5-7 business days.
- Refunds will be issued via the original payment method or store credit, as applicable.
Non-Returnable Items
Some items may not be eligible for return for hygiene or clearance reasons. These will be clearly stated on the product page.
How to Request a Return
To initiate a return, please contact our customer support with your order details. Our team will guide you through the return process. Visit: Contact Us Or Come on WhatsApp
